Two Colleagues Discuss Errors That Were Corrected Last Quarter
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Two Colleagues Discuss Errors That Were Corrected Last Quarter
Marta: Did you see the audit summary? Several invoices were duplicated by mistake in February, but the problem was spotted by finance before payments were sent twice.
Leo: Yes, and I heard that access rights were changed by IT immediately. Accounts that had been shared too widely were locked by administrators who followed the new policy.
Marta: Our team was criticised at first, yet procedures were improved by us within weeks. Checklists were introduced by the quality group, and every report is now reviewed by a second analyst before it leaves the office.
Leo: Training was offered by HR, though not everyone attended the first session. Those who missed it were reminded by email, and recordings were uploaded by trainers to the intranet.
Marta: Client data was almost exposed when a laptop was left on a train.
