Email From My Team Lead About Client Calls
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Email From My Team Lead About Client Calls
Subject: Reporting client questions from yesterday's calls
Hi everyone,
I summarized what clients asked during yesterday's review calls so we answer consistently. Please read before today's follow-ups.
Ms Brennan asked whether we had migrated her archive before the deadline. She asked how long validation would take if errors appeared. She told me to send a log extract by noon and not to disable her legacy login until she confirmed.
Mr Santos asked if the dashboard could display currency in pesos. He asked why totals had differed between exports on Monday. He asked us to schedule a screen-share and not to assume his team had seen the release notes.
The procurement officer asked whether our contract covered unlimited storage. She asked what penalty applied if uptime fell below the promised level.
