Our Department Head, Who Redefined How We Collaborate
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Our Department Head, Who Redefined How We Collaborate
When Diana accepted the role of department head, which the previous incumbent had held for eleven years, few of us knew what to expect. She arrived from a competitor, whose reputation for innovation our industry discussed in cautious tones.
Her first week, which she spent mostly listening rather than announcing reforms, included one-on-one meetings with every team member. Notes, which she typed during conversations, reappeared later as personalised follow-ups. Diana, whose memory for detail colleagues find unsettling, quoted back concerns people had forgotten they raised.
The open-door policy, which sounded symbolic at first, became practical when she removed the door entirely. Her office, which now opens directly onto the corridor, receives visitors who once hesitated to knock. Plants, which a colleague donated after a house move, soften a space that still holds budget spreadsheets.
