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Claire Dunne wanted the reply deleted before Tom Adeyemi sent a courtesy that would keep the thread alive . A rival's sales lead had written to him that morning . The note was short . It suggested they stop undercutting each other on the harbour job . Tom had already drafted an answer . It was polite . It said his company priced its own work , wished the rival well , and would not discuss bids . He thought the politeness made it safe . He had come to Claire's office so she could bless the wording , because he did not want to look rude and he did not want to look careless . Claire read the incoming note , then the draft . She did not want his kindness adding another line to a chain about price . She wanted nothing sent . Not a sharper refusal , and not a joke that pretended the note had been a misunderstanding . She wanted the original forwarded to her , the draft gone , and Tom out of the conversation . He argued , lightly , that silence might look like agreement . She said a reply was still a conversation , and a conversation about how they would each bid was the thing she would not have on his account . He said he had not agreed to anything . She said she did not need him to have said yes . She needed him not to answer . The rival had put a pricing idea in writing . Answering it , even to wave it away , told them he had read it and was willing to stay in the thread . Tom went quiet . He had wanted to be the person who handled it cleanly and went back to the bid . Claire did not soothe that wish . She turned his screen toward him and asked him to delete the draft while she watched . He did . She had him forward the rival's note to her and to nobody else , and she told him that if a second note came he was to pass it on and still write nothing back . He nodded , less sure than when he had walked in , and he closed the laptop . Claire printed the rival's note and put it in the matter file . Tom was already in the corridor .
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