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Chris wants the phone number of the shoe repair shop before he leaves the house . His sister's shoes might be ready . She is in class and cannot call . The paper receipt is in her room , and the door is locked . A text from last week gives the shop name : Hem Lane Shoes . The number is not in the text . He opens Chrome . A browser is the program that shows him websites . The address bar is at the top . He types Hem Lane Shoes and presses enter . Those words are not a full address , so the browser starts a search . The page fills with results . The first result is a shoe shop in another town . He clicks it . The page sells new shoes . It says nothing about repairs . He clicks the back button and returns to the results . He does not click forward . Forward would open that same wrong shop again . He tries once more . This time he puts quotes around the shop name , because he wants those words together and in that order . The list is shorter . One result mentions repairs and his own town . He clicks it . The shop page opens . He can see the name , a few lines about repairs , and a phone number . He checks the address bar . It shows the shop's address , not the search page . Two other tabs are still open from the morning , a news page and a map . He does not need the news . He closes that tab . He leaves the map tab open , in case he wants the street after the call . Then he looks at the star at the edge of the address bar . He clicks it . Chrome saves a bookmark , a stored link to this page , so he can open the number again without searching . He does not make a folder . One bookmark is enough . He calls the number on the page . A person at the shop says the shoes are ready . Chris can leave the house . He did not need the locked room , and he did not need a second search .
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