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Interviewer : Welcome to the community centre podcast . Today I speak with three volunteers who met the new manager last month . Please introduce yourselves . Lena : I am Lena . I teach beginner computer classes on Wednesdays . Marco : My name is Marco . I help maintain the garden behind the hall . Iris : I am Iris . I organize children's reading hours on Saturdays . Interviewer : Tell me about the day the new manager arrived . Who met her first ? Lena : The chair of our board met her at the door and walked her through the building . He introduced us in the main office at ten o'clock . She smiled and asked us to call her Paula . Marco : Paula shook hands with each of us and thanked us for volunteering . She asked me to show her the garden because she read about our vegetable beds in the newsletter . Iris : She listened carefully when I described the reading programme . She asked me to send her the schedule by email and told me she would visit a session in April . Interviewer : Did she ask you to change anything quickly ? Lena : She asked me to update the computer room posters because the login steps changed . She offered to print new copies for us if I sent her the file by Monday . Marco : She told me to keep the compost area where it is , but she asked the caretaker to build a low fence to protect the beds . The caretaker showed her the toolshed and promised he would finish the fence before spring planting . Iris : She invited me to join a small team planning the summer fair . She said the team would meet her every second Thursday and asked us to bring ideas from last year . Interviewer : How did the staff support you during the first weeks ? Lena : The receptionist helped me contact a trainer who could assist older learners with passwords . Paula followed up and told me the trainer would visit us in May . Marco : A young staff member joined me on Saturday and helped me carry soil bags to the beds . Paula saw us working and brought us tea from the kitchen . Iris : The librarian lent me new picture books and asked me to tell the children about the fair poster contest . Paula approved the idea and said she would judge the entries with two parents from the school . Interviewer : What surprised you about Paula ? Marco : She remembered my name after one meeting and greeted me in the corridor the next week . Small things like that matter when you volunteer for years without much contact with management . Lena : She did not rush us . When I explained technical problems in the computer room , she asked me to demonstrate the issue and watched patiently while I restarted one machine . Iris : She laughed with the children when I read a funny story last Saturday . After the session she thanked me and asked the parents to complete a short survey she would send them . Interviewer : Any plans you want to share before we finish ?
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