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Lena wanted to pay the electric bill before dinner . A letter on the table said the bill was ready online . She opened her laptop and put the kettle on . She was about to type the power company's address when a new email arrived . The name on the email looked like the power company . The message said her payment was late , and it told her to click a link at once . She wanted the job finished . Her finger moved toward the link . Then she read the message a second time . One word was spelled wrong . The sender's name was close to the real name , but it was not the same . She had heard of emails like this . They try to trick a person into typing a password on a page that only looks real . She took her hand off the mouse . She did not click . She typed the company's address into the browser herself . The real page opened and asked her to sign in . It did not tell her to follow a link from an email . Her password for this account was long . It used letters , numbers , and a symbol . It was not the password for her email , and it was not the password for her shopping account . She kept it in a password manager , so she would not reuse one short password in many places . If one account got into trouble , the others would not open with the same password . After the password , the page asked for a second check . A short code came to her phone . She looked at the phone , typed the code , and then the bill appeared . The page did not say the payment was late . It showed the bill from the letter , ready for her to pay . She paid it and closed the laptop . The strange email was still sitting in her inbox . She deleted it . The link stayed closed , and her password had gone only into the real page . In the kitchen the kettle was already quiet . Dinner could start . The bill was paid .
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