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Phrase set
Courier and Delivery Spanish
Spanish phrases for couriers: address checks, customer contact, signatures, proof of delivery, failed delivery, pickup points, fragile packages, and returns.
Table of Contents
Address Verification
- 01
Confirme el número del portal.
Confirm the building number.
- 02
La dirección no coincide.
The address does not match.
- 03
¿El piso es correcto?
Is the floor correct?
- 04
La entrada está detrás.
The entrance is behind.
- 05
No veo su nombre.
I do not see your name.
- 06
Necesito el código de acceso.
I need the access code.
- 07
Estoy en la calle paralela.
I am on the parallel street.
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Customer Contact
- 08
Le llamé hace un minuto.
I called you one minute ago.
- 09
Estoy abajo con el paquete.
I am downstairs with the package.
- 10
¿Puede bajar ahora?
Can you come down now?
- 11
¿Lo dejo con conserjería?
Should I leave it with reception?
- 12
Necesito confirmar su identidad.
I need to confirm your identity.
- 13
¿Hay alguien autorizado?
Is someone authorized?
- 14
Gracias por responder.
Thank you for answering.
Signature and Proof
- 15
Firme aquí, por favor.
Sign here, please.
- 16
Necesito su DNI.
I need your ID.
- 17
La foto muestra la puerta.
The photo shows the door.
- 18
El paquete queda entregado.
The package is delivered.
- 19
Escanee este código.
Scan this code.
- 20
Guarde el comprobante.
Keep the receipt.
- 21
La entrega fue registrada.
The delivery was registered.
Failed Delivery
- 22
No había nadie en casa.
There was nobody at home.
- 23
El portal estaba cerrado.
The building entrance was closed.
- 24
Intentaré entregar mañana.
I will try to deliver tomorrow.
- 25
Dejaré un aviso.
I will leave a notice.
- 26
La ruta va con retraso.
The route is running late.
- 27
No encuentro aparcamiento.
I cannot find parking.
- 28
El paquete vuelve al almacén.
The package returns to the warehouse.
Pickup and Fragile Packages
- 29
Puede recogerlo en el punto.
You can pick it up at the point.
- 30
Lleve su documento.
Bring your document.
- 31
El punto cierra a las seis.
The pickup point closes at six.
- 32
El paquete pesa mucho.
The package is heavy.
- 33
Necesito usar el ascensor.
I need to use the elevator.
- 34
Cuidado, es frágil.
Careful, it is fragile.
- 35
No lo ponga boca abajo.
Do not put it upside down.
Returns and Refusals
- 36
¿Rechaza la entrega?
Are you refusing the delivery?
- 37
Marcaré el paquete como devuelto.
I will mark the package as returned.
- 38
Falta la etiqueta de devolución.
The return label is missing.
- 39
El embalaje está dañado.
The packaging is damaged.
- 40
Tome una foto del daño.
Take a photo of the damage.
- 41
Necesito autorización del remitente.
I need authorization from the sender.
- 42
Cierro la incidencia ahora.
I am closing the incident now.
Pickup
- 43
recoger el paquete
pick up the package
- 44
número de orden
order number
- 45
etiqueta visible
visible label
- 46
código de recogida
pickup code
- 47
paquete cerrado
sealed package
- 48
listo para transportar
ready for transport
- 49
escanear el código
scan the code
Address problems
- 50
dirección incompleta
incomplete address
- 51
falta el piso
the floor is missing
- 52
número incorrecto
wrong number
- 53
portal indicado
listed entrance
- 54
calle lateral
side street
- 55
mismo número
same number
- 56
confirmar la dirección
confirm the address
Building access
- 57
código de la puerta
door code
- 58
interfono no responde
intercom is not answering
- 59
entrar al edificio
enter the building
- 60
estoy en recepción
I'm at reception
- 61
abrir el garaje
open the garage
- 62
dejar el paquete
leave the package
- 63
no hay conserje
there is no concierge
Recipient unavailable
- 64
llamar al destinatario
call the recipient
- 65
no contesta
not answering
- 66
nadie para firmar
no one to sign
- 67
segundo intento
second attempt
- 68
dejar aviso
leave a notice
- 69
reprogramar la entrega
reschedule the delivery
- 70
punto de recogida
pickup point
Signature and proof
- 71
firma del cliente
customer signature
- 72
mostrar documento
show ID
- 73
foto de entrega
delivery photo
- 74
confirmación en la app
confirmation in the app
- 75
paquete entregado
package delivered
- 76
prueba de entrega
proof of delivery
- 77
código de verificación
verification code
Handling and delays
- 78
paquete frágil
fragile package
- 79
caja dañada
damaged box
- 80
pago contra entrega
cash on delivery
- 81
devolución pendiente
pending return
- 82
retraso por tráfico
delay because of traffic
- 83
entrega sin contacto
contactless delivery
- 84
ruta actualizada
updated route
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