Landlord email: phrasal verbs (B1)

Subject: Heating problem in flat 4B — please advise

Dear Mr Hughes,

I am writing because the heating in my flat has stopped working properly since Monday evening. I turned up the thermostat, but the radiators stay cold in the bedroom and living room.

On Tuesday morning I checked the boiler panel. A red light came on, then went off when I reset the switch. I looked up the manual online and tried the steps listed for low pressure, but the problem returned after an hour.

Could you please send someone to look into this? I work from home on Wednesdays and can let a technician in between nine and five. If that day does not suit, I can take time off on Thursday instead.

Also, the window in the bedroom does not shut fully, and cold air gets in at night. I tried to push it closed, yet the latch seems worn out. Please let me know whether maintenance can deal with both issues during one visit.

I have not been able to warm up the flat adequately, and I worry about damp if this continues. I am happy to tidy up access areas before someone arrives and to put away items near the boiler cupboard.

Thank you for your help. Please ring me back on the number below or reply by email. I will check in again tomorrow if I do not hear from you.

Kind regards,
Aisha Khan
Flat 4B, 18 Orchard Lane

Email to My Landlord About the Heating

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