Delivery call: indirect questions (B1)
Телефонна розмова з 25+ whether/if/what. B1 з перекладом.
Phone Call About a Delayed Delivery
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Indirect questions у діалозі зі службою доставки.
Рівень: B1Тема: Indirect questions: whether/if/what; 25+ прикладів
Customer: Hello, I am calling because I need to know whether my package arrived today.
Agent: I can help. Could you tell me what tracking number you have?
Customer: Yes, it is on the email, but I am not sure where the link opens. I wonder whether the system shows the same status on the app.
Agent: Please read the number and I will check whether the parcel left the warehouse.
Customer: The number ends in 4421. Can you tell me if it was scheduled for morning delivery?
Agent: I see a note saying the driver could not access your building. Do you know whether the gate code changed recently?
Customer: I did not know if the code was required. My neighbour asked whether deliveries usually call before arriving, but I have no idea what time they come.
Agent: I understand. I will ask whether we can reschedule for tomorrow. Would you prefer morning or afternoon?
Customer: I wanted to know what window avoids traffic near the bridge. Also, could you tell me whether someone must sign for the box?
Agent: Signature is required. Can you confirm whether an adult will be home?
Customer: My partner works late, so I am not sure whether she returns before six. I will ask whether my landlord accepts parcels on my behalf.
Agent: If he agrees, please tell us whether we should leave the package at the office downstairs.
Customer: He asked whether the box contains fragile items because the shelf in the office is narrow. Can you tell me how large the parcel is?
Agent: The system shows medium size. Do you know whether stairs or an elevator lead to your floor?
Customer: There is an elevator, but I wonder whether it works today because maintenance posted a notice. I will check and text back whether delivery can proceed.
Agent: Perfect. I will note that you asked whether redelivery is possible tomorrow and whether the landlord can sign.
Customer: Thank you. One last question: can you tell me whether I will receive an SMS when the driver is close?
Agent: Yes, if notifications are enabled. Do you know whether your phone blocks messages from unknown numbers?
Customer: I will verify that. I appreciate you explaining whether the delay was caused by access issues rather than a lost package.
Agent: You are welcome. Please call again if you need to know whether the route changes after weather warnings tonight.
Agent: I can help. Could you tell me what tracking number you have?
Customer: Yes, it is on the email, but I am not sure where the link opens. I wonder whether the system shows the same status on the app.
Agent: Please read the number and I will check whether the parcel left the warehouse.
Customer: The number ends in 4421. Can you tell me if it was scheduled for morning delivery?
Agent: I see a note saying the driver could not access your building. Do you know whether the gate code changed recently?
Customer: I did not know if the code was required. My neighbour asked whether deliveries usually call before arriving, but I have no idea what time they come.
Agent: I understand. I will ask whether we can reschedule for tomorrow. Would you prefer morning or afternoon?
Customer: I wanted to know what window avoids traffic near the bridge. Also, could you tell me whether someone must sign for the box?
Agent: Signature is required. Can you confirm whether an adult will be home?
Customer: My partner works late, so I am not sure whether she returns before six. I will ask whether my landlord accepts parcels on my behalf.
Agent: If he agrees, please tell us whether we should leave the package at the office downstairs.
Customer: He asked whether the box contains fragile items because the shelf in the office is narrow. Can you tell me how large the parcel is?
Agent: The system shows medium size. Do you know whether stairs or an elevator lead to your floor?
Customer: There is an elevator, but I wonder whether it works today because maintenance posted a notice. I will check and text back whether delivery can proceed.
Agent: Perfect. I will note that you asked whether redelivery is possible tomorrow and whether the landlord can sign.
Customer: Thank you. One last question: can you tell me whether I will receive an SMS when the driver is close?
Agent: Yes, if notifications are enabled. Do you know whether your phone blocks messages from unknown numbers?
Customer: I will verify that. I appreciate you explaining whether the delay was caused by access issues rather than a lost package.
Agent: You are welcome. Please call again if you need to know whether the route changes after weather warnings tonight.
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Рівень B1Фокус читання
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Indirect questions: whether/if/what; 25+ прикладів
Indirect questions у діалозі зі службою доставки.
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